Printer not created 

If no new e-STUDIO printer is created when you follow the installation instructions in the Installation and Operation Guide, try the following:

  1. Check that the MFP is supported.
  2. Check that the MFP is connected to the PC via one of the PC’s USB ports.
  3. Power the e-STUDIO MFP off and then back on.
    This will run the /usr/sbin/estudio_update script (as root) which:
    • Checks for connected MFPs and creates CUPS printer drivers for supported models if they don’t already exist.
    • Registers the e-STUDIO MFP scanner driver with the installed SANE scanner system.
  4. If no new printer is still created:
    • Try adding the following parameter to the Linux kernel’s command line and restarting Linux:
      pci=noacpi
      This has been found to be effective when using Novell SUSE Linux Enterprise Desktop Version 9 and may also allow other USB2 devices to be detected more successfully.
  5. Power the e-STUDIO MFP off and then back on, to cause Linux to re-run the /usr/sbin/estudio_update script as noted above.

Support Contracts

The Wordcraft Linux support subscription provides you with unlimited support access for one year direct from the support team. Support can be obtained via e-mail, web or call back.

Annual support subscription for your Linux CUPS & SANE driver from £30 GBP.

Contact us for more details