Viewing the printer’s status 

  1. Browse to the CUPS webpage:

    On the PC to which the MFP is connected, browse to http://localhost:631

    On another PC, presuming remote access is permitted, browse to http://###.###.###.###:631 where ###.###.###.### is the IP address of the PC to which the MFP is connected.

  2. Click on the Manage Printers to see the list of installed CUPS printers.

  3. Click on the appropriate e‑STUDIO printer to see its current status and job list.

Paper out (and other) conditions will be shown here. If an error occurs while printing the job will repeatedly retry until it completes successfully or is cancelled so that if the error is corrected (e.g. paper is replenished) the print automatically resumes.

Print Jobs automatically retried on error condition 

If a print job fails, e.g. out of paper or cover open, then it will be repeatedly retried until the error condition is resolved (so that the job can complete successfully) or the job is deleted via the CUPS webpage http://localhost:631.

While one print job is being retried in this manner, no other print jobs will be started.

Printing from GIMP 

When printing from GIMP it is necessary to remove the “-oraw” option from the “Command line” used to print from GIMP to the e‑STUDIO as follows:

  1. In GIMP, select the File, Print menu.
  2. Select the e‑STUDIO MFP as the target printer.
  3. Click the Setup Printer button.
  4. In the Command field delete the ‑oraw setting.
  5. Click the OK button.
  6. Click either the Print and Save Settings or the Save Settings button, depending on whether or not you want to print the current image immediately.

Deleting print jobs in CUPS webpage – forbidden 

If client error – forbidden is reported when you attempt to delete a print job via the CUPS webpage this could be because of a CUPS peculiarity.

Try clicking the Administration link on the CUPS webpage, entering the root username and password (to confirm to Linux who you are) and then click the Printers link and try to delete the job again.

Alternatively, some Linux distributions provide a Printers or Print Managing utility that can often successfully delete queued print jobs.

Red Hat WS3 and WS4 Printer Configuration tool 

The Printer Configuration tool provided with Red Hat WS3 and Ws4 (opened via Applications, System Settings, Printing) includes Edit and Delete toolbar buttons. These Edit and Delete buttons do not function with CUPS printers.

To edit or delete the e-STUDIO CUPS printers, use the functions provided on the CUPS webpage accessed via http://localhost:631 at the PC.

To uninstall the e-STUDIO CUPS printer and SANE scanner drivers on the PC, and thereby delete any e-STUDIO CUPS printers, see the Uninstallation instructions.

Forum 

If the above articles do not resolve your problems, please also refer to the Forum where you may find an answer is already available or, if not, you can post a new question.

Support Contracts

The Wordcraft Linux support subscription provides you with unlimited support access for one year direct from the support team. Support can be obtained via e-mail, web or call back.

Annual support subscription for your Linux CUPS & SANE driver from £30 GBP.

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